EcommerceBytes Letters to the Editor Letters to the Editor
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Thursday January 29, 2015
Buyer and Seller Incredulous over eBay Defect
Dear Ina, This might make for a good story, I know a lot of eBay sellers and we are all irate at the ...

Tuesday January 27, 2015
The Mysteries of the eBay Top Rated Seller Program
Dear Ina, After losing Top Rated Seller status six months ago, for who know what reason, I decided t ...

Monday January 26, 2015
eBay Uses Customer Service Line to Run Ads?
Dear Ina, Just had an eBay moment that convinced me that the end is near and it's time to dump my in ...

Saturday January 24, 2015
Is eBay Tinkering with International Site Visibility?
Dear Ina, As a longstanding seller on eBay (UK site), I was dismayed last Thursday, when listing a n ...

Thursday January 22, 2015
eBay Refunds Buyer Who Returned Only Half Their Order
Dear Ina, As a long term seller I am used to being treated like a second class citizen by eBay but t ...

Tuesday January 20, 2015
Are Free Listings Ruining eBay?
Dear Ina, It has been an amazing ride buying and selling on eBay since 1997. I've spent an enormous ...

Monday January 19, 2015
eBay Should Require Buyers to Contact Sellers before Leaving Negs
Dear Ina, Ever since eBay deprived Sellers of leaving a negative for Deadbeat, et al., Buyers, somet ...

Saturday January 17, 2015
Returns from Overseas Can Be Costly to eBay Sellers
Dear Ina, I came across this issue as a seller, I thought it might be of interest to you and other ...

Thursday January 15, 2015
eBay Buyers Try to Weasel Out of 99-Cent Purchases
Dear Ina, I thought I had seen the worst of eBay until I decided to clear out some of my merchandise ...

Wednesday January 14, 2015
eBay Shopper Blocked from Asking Questions
Dear Ina, I tried to send a message to a seller today but eBay didn't allow it. I wanted to ask abou ...

Tuesday January 13, 2015
eBay Forces Seller to Pay Higher Rates for Return Shipping
Dear Ina, Now that we are mandated by eBay to pay for the return shipping from our buyers, I have no ...

Monday January 12, 2015
Where Have All the eBay Seller Promos Gone?
Dear Ina, It used to be that I got free listing promotions from eBay on a VERY regular basis (almost ...

Saturday January 10, 2015
Seller Out-of-Pocket for eBay Refund Miscalculation
Dear Ina, Spread the news, please. eBay has been refunding more money than what buyers paid to selle ...

Thursday January 8, 2015
eBay Should Pick Director with Ecommerce Experience
Dear Ina, Re: eBay Adds 'Social' Executive to Its Board of Directors ( link ) The announcement of ...

Wednesday January 7, 2015
PayPal Inserts Ads in Payment Confirmation Emails
Dear Ina, Is there no end to eBay and PayPal trying to use every form of access to customers to adve ...

eBay Seller Feels Unprotected from False Claims
Dear Ina, I feel like I am beating a dead horse here....but I am so frustrated with the "defect" sys ...

Monday January 5, 2015
Is eBay Overbilling Sellers for Unauthorized Charges?
Dear Ina, Long time reader of your site. I thank you for all the hard work and useful information y ...

Sunday January 4, 2015
eBay Seller Increases Listings, Sales Plummet
Dear Ina, I have been selling on eBay since 2008 and from the start I had increased sales and did q ...

Friday January 2, 2015
Blood Boiling Tale of an eBay Seller
Dear Ina, I have been a top rated seller with well over 3,000 feedback at 100% for almost 12 years ...