EcommerceBytes Letters to the Editor Letters to the Editor
Your emails to EcommerceBytes
For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Tuesday September 30, 2014
Seller Bids Farewell to eBay
Dear Ina, After 16 years on eBay, I generated my last shipping label today for shipment on Monday. A ...

Monday September 29, 2014
What Would You Tell This Stressed Out eBay Buyer?
Dear Ina, I am writing for some advice please. Last week I ordered a collectible item on eBay and 3 ...

Friday September 26, 2014
Beware When Insuring International Packages
Dear Ina, I just wanted to write to you regarding a very unnerving experience I just had when shippi ...

Thursday September 25, 2014
Beware eBay Store Upgrade Promotion
Dear Ina, Just to remind your viewers that I had a very bad time with the last promotion in June wh ...

Wednesday September 24, 2014
eBay Defect Policy Forces Seller to Give up Fast 'n Free
Dear Ina, I just changed over to two-day handling on eBay since the Post Office is not in line wit ...

Tuesday September 23, 2014
Beware of Account Takeovers
Dear Ina, Final straw with eBay... my account was hacked tonight by somebody or something. On 09/22/ ...

Monday September 22, 2014
Is eBay Failing to Detect Bad Buyers, Reader Asks
Dear Ina, Posts all over Facebook Groups about this buyer: Sellers are up in arms for eBay still a ...

Sunday September 21, 2014
Two Hours to Talk to Customer Service - Really, eBay?
Dear Ina, Today I tried to contact eBay Customer Support with a simple question about shipping. The ...

Saturday September 20, 2014
Collectibles Not Selling on eBay, Where to Go?
Dear Ina, For the past several years, I have been selling ashtrays and other tobacciana collectibles ...

Friday September 19, 2014
eBay Buyer Unable to Revise Feedback for Seller
Dear Ina, For the first time ever I, very recently, gave a seller a neutral feedback, for reasons I ...

Tuesday September 16, 2014
eBay Gives Fashion Sellers a Pass on Feedback
eBay recently sent an email to users that prompted some letters from readers. The email came from " ...

Monday September 15, 2014
How eBay Sellers May Be Overcharged for Fedex Packages
Dear Ina, I have found a problem with the shipping cost calculator for sellers printing Fedex labels ...

Sunday September 14, 2014
Sellers Find Fault with eBay Money Back Guarantee
Here are representative emails from readers about the eBay Money Back Guarantee policy and its im ...

Wednesday September 10, 2014
How to Provide Customer Support without Getting an eBay Defect
Dear Ina, eBay's reasoning behind their defect policy is supposedly that buyers who have a concern s ...

Monday September 8, 2014
Should eBay Share Your PayPal Purchases with Retail Clerks?
Dear Ina, Re: Newsflash article - eBay Turns to Bain for New Global Head of Strategy And this why ...

Sunday September 7, 2014
eBay Removes Obligation to Follow through with Purchases
Dear Ina, In my opinion the upcoming ability of buyers to cancel a sale if the seller hasn't uploade ...

Wednesday September 3, 2014
eBay Technical Issues Hit Auction Listings Hard
Dear Ina, Thinking I might be able to find a bargain by searching with unique keywords, I did a sea ...

Monday September 1, 2014
eBay Seller Unable to Use Auto-Relist Feature
Dear Ina, Hope you are enjoining the holiday. eBay software is screwed up = no surprise. I had to c ...