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Saturday March 31, 2012
eBay Grills Seller on Source of Inventory
Dear Ina, This was the craziest phone call to eBay I just had to share it. Been selling for many, m ...

Thursday March 29, 2012
PayPal Fails to Inform eBay Seller of Shipping Label Glitch
Dear Ina, This morning I was printing labels for my eBay and web orders from PayPal Multi Order Ship ...

Tuesday March 27, 2012
eBay Mistakenly Links Seller to Suspended Account
Dear Ina, I am a new eBay seller (just established in December) and have been performing well in the ...

Monday March 26, 2012
eBay and PayPal Not Flagging Unauthorized Payments
Dear Ina, I wrote to you in early February about how PayPal was holding 7% of my revenue as a 180-d ...

Wednesday March 21, 2012
eBay Bucks Policy Hurts Sales of Office and Shipping Supplies
Dear Ina, Regarding eBay's announcement that they are discontinuing eBay Bucks rewards for items ...

Tuesday March 20, 2012
What Does Small to Medium Seller Mean in eBay Terms?
Dear Ina, Many blogs refer to small to medium sellers. I am wondering what the definition of small ...

Sunday March 18, 2012
PayPal Treatment of Gamblers Displays Double Standard
Dear Ina, Re: PayPal Restricts Accounts Used for March Madness Bets (Bloomberg) I find this arti ...

Friday March 16, 2012
eBay Ignores Tracking-Info Policy in Buyer Disputes
Dear Ina, I've had a couple of disputes over the past few years where I have provided tracking infor ...

Wednesday March 14, 2012
eBay Sellers Trapped with SYI Listing Form
Regarding: eBay SYI listing form Dear Ina, Numerous members are complaining about their inabilit ...

Tuesday March 13, 2012
eBay Removes One Advantage to Being Store Subscriber
Dear Ina, Overall, I was not unhappy with eBay's recent seller update. However, one thing that reall ...

Sunday March 11, 2012
Revenue Shifting Nets Reward for eBay CEO
Re: "EBay CEO Received Compensation Increase Last Year" ( Wall Street Journal ) and "eBay Gave CE ...

Thursday March 8, 2012
eBay's Fast and Free Shipping Causes Buyer Dissatisfaction
Dear Ina, I also wanted to let you know about another debacle eBay has created for itself and that i ...

eBay Has Cake and Eat It Too when It Comes to Insurance
Ina, Thanks for all the good work you do, I read your newsletters faithfully but I've never had a c ...

Wednesday March 7, 2012
eBay Version of Don't Ask, Don't Tell
Beginning in April, sellers will get an automatic 5-star DSR for Communication for transactions ...

Monday March 5, 2012
eBay Seller Fights PayPal over Returned Console
Dear Ina, Sorry to take my frustration out in this forum but I could not think of a better place to ...

Sunday March 4, 2012
New eBay Changes Could Impact Item Description DSR
Dear Ina, With each eBay seller update, every merchant must assess how it will effect their busines ...

Friday March 2, 2012
TRS Seller Skeptical of eBay's Social Media Strategy
An eBay Top Rated Seller wrote this week after reading Mashable's article about eBay's social media ...

Thursday March 1, 2012
eBay Seller Kisses TRS Status Goodbye after SR1
Dear Ina, New 1-day handling/shipping requirement on TRS / Communication DSR not possible for custom ...