Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue Feb 26 2019 10:21:22

eBay Spring Seller Update 2019 Is Rolling Out

By: Ina Steiner

Sponsored Link

Update 4:53 pm: Just after 4 pm Eastern, eBay announced the following "early" Seller Update - please note that the link included in eBay's announcement, like the one in this morning's email announcement, doesn't work:

2019 Early Seller Update
The Early 2019 Seller Update provides information on marketplace updates that will impact your eBay business ahead of the Spring Seller Update, coming later this year.

Take advantage of these new features and enhancements now and during the next two months as they become available.

Marketplace Updates
Send offers to buyers who are watching your listings with a new “Offer to buyers” feature in Seller Hub
Edit price, quantity, and custom labels for your listings from the Active Listings page in Seller Hub
Quickly access and download the Orders Report directly to your computer from the Manage Orders page in Seller Hub
New fixed price listings will be Good ‘Til Cancelled duration
Provide item specifics to list items without the eBay catalog
Automatic updates of "New other" condition listings
Terapeak subscription is now available on eBay
State sales tax requirement update

Read more here.

Keep your eyes open for the 2019 Spring Seller Update, in which we will announce a full range of important updates coming to eBay this year.

It's not clear to us why eBay announced this as an "early" seller update with lots of changes while referencing a Spring Seller Update yet to come. 


Update 2/26/19 at 1:00 pm Eastern:

At 11 am Eastern, eBay sent the following email to US sellers:

Today, we're providing you with a limited Early Seller Update.

Explore new updates that will help you build your sales velocity and improve the way you run your business.

Watch for the upcoming Spring Seller Update in April, announcing a full range of platform, process, and policy updates. Plus, important new features coming to eBay later this year.

See What's New.

As always, thank you for selling on eBay
eBay Team

After many complaints from sellers that the URL took them to an error page, eBay posted the following message on the discussion boards:

"The 2019 early Seller Update link will be live later today. Stay tuned for more. We will let you know when the Seller Update is live."


eBay's Spring Seller Update for 2019 is rolling out today, February 26, 2019. One major change that is sure to fire up sellers: eBay will require all fixed-price listings to be "Good Til Cancelled" (GTC) across all eBay sites. That means sellers will no longer be able to choose the duration of fixed-price goods. 

eBay is also making some fee changes in the Spring Seller Update, including changes to fees on eBay Motors UK.

All Fixed Priced Listings Will Be Good Til Cancelled - on all sites
"From 1 April 2019, we’re taking further steps to simplify the shopping experience across all eBay sites. The only listing duration for all fixed price listings for both Business and Private sellers will be Good ‘Til Cancelled."

This does not come as a complete surprise - earlier this month eBay rolled out the GTC restrictions in Australia, but it promises to be unpopular. EcommerceBytes readers discussed last month what they thought the change would mean for them if it rolled out to additional countries.
 
"You know eBay is counting on people forgetting that their listings will auto renew, thus generating more listing fees," wrote one seller. However, another seller said, "Longer duration listings will actually help some sellers to be found thru outside search results."

"GTC listings are stale, a complete waste," said another EcommerceBytes reader.

eBay Product Catalog: A focus on Item specifics
In the UK, eBay announced changes to the product catalog - this will likely roll out in the US as well:

"We’ve now adjusted our approach so that in the future we’ll be using Item specifics to identify products. We’ve reviewed which Item specifics are the most useful to buyers when they’re looking for products and have aligned with the way they search, including changing the names of some Item specifics to reflect this. In addition, we’re updating the filters buyers will see when searching to make it faster and easier for them to find what they’re looking for.

"This means that you’ll no longer have to match your listing against a catalogue entry, however, we still recommend that where they exist you match your products to take advantage of increased exposure and features such as product reviews."

eBay CEO Devin Wenig had admitted in October that eBay's move to a "product catalog" shopping experience has met with some resistance from buyers. He said eBay would shift tactics "to balance the needs of a habituated base of customers who are used to shopping on eBay a certain way, while pursuing an even larger base of potential customers, who have different expectations."

Since he became CEO in 2015, Wenig has touted the importance of his Structured Data Initiative (which powers the product catalog) to the success of a turnaround, but he has not been able to reignite growth. At that same post earnings call with analysts in October, he said, "We'll continue to focus on delivering significant product experience changes for new customers, while evolving the experience for our existing base of users at a more measured pace."

Send offers to your buyers in 2019
Also rolling out in the UK - and possibly to the US as well, a change that will likely be more popular: 

"A new feature in Seller Hub will allow you to send offers to buyers on some of your eligible listings."

In November, eBay announced some of these changes were starting to roll out. Sellers discussed the changes on the EcommerceBytes Blog. Said one seller, "I think enabling sellers to make offers to watchers is a great idea. I have made this suggestion in the past."

UK fee changes: eBay Motors Fee Updates
And here's what eBay is telling sellers in the UK:

"We’re making changes to Listing fees, Final value fees and Optional Listing Upgrade fees for Vehicles categories (excluding Parts and Accessories) from April 2019.

"You can find the eBay UK Spring Seller Release on this page. We'll update this post when we find the announcement for eBay.com users."

We'll be sure to update you on what other changes eBay announces today, and let us know what you think - and how the changes will impact you.

Comments (90) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

This user has validated their user name. by: Rexford

Wed Feb 27 13:06:40 2019

"SELL SIMILAR is beginning to not work as of TODAY WED FEB 27"

Get ready for a lot of busy work folks.  I often use "Sell Similar" when I have a similar product and don't want to recreate the wheel.

Typical eBay.  This is why so many sellers continue to leave.  I sell on a lot of platforms and by far eBay is the worst and takes up most of my time.

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

by: Silver Ice King This user has validated their user name.

Wed Feb 27 13:22:30 2019

Ebay just does not know how to no shoot themselves in the foot every time they issue a Sellers update.  This stupid move will probably result in the first Negative quarter under Wenigs regime even with the cooking of the books they seem to manage every quarter.  I guess there is almost nobody left at Feebay to think up ideas as they have all been let go so now its all up to Wenig.

This should be his final move before getting canned for destroying the site that a Monkey could have run, but Wenig couldn't.

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

This user has validated their user name. by: Lightning

Wed Feb 27 13:24:58 2019

@Chicago48
Yes, with GTC and a store, upon renewal, you will be paying the 30 cent listing fee if you have used up your allotment of free listings.  GTC listings renew every 30 days.  Each listing retains its original listing number.  If you have available ''free listings'', one will be consumed on the renewal.  Once those are gone, you might have access to an occasional promotion for additional free listings, if you activated it when offered.  That will kick in, so no fee.  If both of those avenues are exhausted, the 30 cent fee applies.

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

by: mindelec This user has validated their user name.

Wed Feb 27 14:17:52 2019

"They've already admitted that they don't show GTC items after the 3rd month"

Looking at my sales for the past 2 months about half were items over 3 months old and a good chunk of those were listed for more than a year...

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

by: Chicago48 This user has validated their user name.

Wed Feb 27 15:24:28 2019

@Lightning -- I'll just end my listings.  I don't believe this shy**&T!!!

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

This user has validated their user name. by: Lightning

Wed Feb 27 15:47:35 2019

@Chicago48  ''I'll just end my listings.''
You and a lot of people, it seems.  I see the petition post on the eBay boards has over 250 comments in less than 24 hours.  Most just don't like it, many threatening to leave, a few definitely leaving.  We'll see if it picks up or tapers off.  I'm sure at the moment eBay is considering it more ''noise''.  You would think they would listen to their customers, but eBay doesn't regard sellers as customers.  Only buyers are customers.  As sellers, we're just collection agents for eBay.

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

This user has validated their user name. by: Lightning

Wed Feb 27 15:58:59 2019

@Chicago48
Oh, and I was mistaken at $.30 per listing insertion fee.  If you don't have a store and go beyond your 50 free listings, it's $.35 per listing.  Stores vary - Basic Store is $.25, Premium is $.10, Anchor and Enterprise is $.05

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

by: ZZ This user has validated their user name.

Wed Feb 27 17:47:33 2019

Why not give the seller the choice between automatic relist and manual? Oh wait, we already have that and they are taking away the manual relist. That can only mean they are forcing you to end the listing early if you don't have any "free" or already paid for listings left for the month. Either that or you get automatically billed for listings they automatically relist. I'd call that a fee raise, and a slimy one at that.
If they don't repeal this by the middle of March, I'm going to open an ETSY account and see how I do with some of my listings.

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

This user has validated their user name. by: Lightning

Thu Feb 28 01:09:38 2019

I see that eBay shut down the GTC petition post entirely.  I wish I could get that kind of reaction time from THEM when I need a problem erased.

Perminate Link for eBay Spring Seller Update 2019 Is Rolling Out   eBay Spring Seller Update 2019 Is Rolling Out

by: Silver Ice King This user has validated their user name.

Fri Mar 1 02:09:40 2019

Ebay went into complete and total damage control and deleted I would guess close to 200 posts on the GTC thread on the announcement page.  They are basically censoring comments that are not pro ebay not realizing that all they continue to do is upset the sellers who were trying to state their complaints.  Ebay does not want to hear about any complaints because good ole Devin has figured out another way to pick sellers pockets rather than improve their site.

His goal is that China will be Ebays future and this is just another step in making Ebay nothing but a giant outlet store for Chinese Junk.  Then he will wonder why Ebay keeps losing market share and money.

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