EcommerceBytes Letters to the Editor Letters to the Editor
Your emails to EcommerceBytes
For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Saturday July 31, 2021
Wanted: Shipping Carrier That Won't Break Fragile Items
Dear Ina, I had two orders this week that were cups and bowls and the USPS and UPS broke them. The ...

Monday July 26, 2021
eBay Seller Hit by Low-Feedback Buyer Who Won't Pay
Dear Ina, eBay at one time had a listing option that was in essence: "block bids from potential bu ...

Saturday July 24, 2021
Seller Asks Why eBay Overcharges Buyers on Shipping
Dear Ina, I am a seller on eBay for over 22 years and I have a question that could possibly be int ...

Thursday July 22, 2021
USPS Keeps Losing Posters Mailed in Tubes
Dear Ina, I am writing to you because I am at my wits-end with the inconsistencies and failures of ...

Tuesday July 20, 2021
Seller Feels eBay Misleads on Media Mail Option
Dear Ina, eBay this week has changed the option to ship by media mail in more categories in the st ...

Monday July 19, 2021
eBay Seller Tries to Keep up with Ever Changing Requirements
Dear Ina, Topic: Repeated Changes to eBay Required Item Specifics as Late as July 8! I'm an Au ...

Saturday July 17, 2021
When a Cancellation Goes Very Wrong for an eBay Buyer
Dear Ina, I thought I would share my experience with your readers, as it once again shows how eBay ...

Thursday July 15, 2021
eBay Judges Seller by Estimated Date instead of Proof of Delivery
Dear Ina, My problem with eBay is their arbitrarily decided shipping time. 70% of my business is I ...

Tuesday July 13, 2021
Seller Claims eBay Facilitates Chargeback Abuse
Dear Ina, Cyber shoplifting is being facilitated and encouraged by eBay's $20 fee for merchants wh ...

Monday July 12, 2021
PayPal Rules Against eBay Seller in Dispute over $1,499 iPhone
Dear Ina, This is an issue with PayPal. I have a problem with a buyer from India who opened an eBa ...

Saturday July 10, 2021
Do eBay Customer Service Reps Do More than Copy and Paste?
Dear Ina, As you and most sellers know, eBay's customer service is awful, and that's putting it mi ...

Friday July 9, 2021
eBay Message-Throttling Frustrates Users and Can Cost Sales
Dear Ina, eBay now has a new bug, as we encountered today. We routinely have customers ask us ...

Tuesday July 6, 2021
How Does eBay Adult Policy Impact Good Til Canceled Listings?
Dear Ina, Do you know if eBay’s nudity ban on July 15 apply to good till canceled listings - wil ...

Saturday July 3, 2021
Seller: Are Regulators Abusing eBay's New Take-down Portal?
Dear Ina, This is regarding the new eBay "regulatory portal" allowing government agencies to remov ...

Thursday July 1, 2021
Did Etsy's Offsite Ads Program Push Sellers Offsite?
Dear Ina, As it relates to Etsy's pay-to-play scheme that pushed sellers to pay an additional perc ...