EcommerceBytes Letters to the Editor Letters to the Editor
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Wednesday March 31, 2021
Seller Says eBay Offers Buyer 'Money Back, and Keep the Item'
Dear Ina, I've been selling on eBay for a while. So far I was convinced that as a seller I was pro ...

Monday March 29, 2021
Unable to Find Account Summary in eBay Seller Hub
Dear Ina, Did the "Account Summary" tab/box disappear in seller hub for Managed Payments sellers?& ...

Friday March 26, 2021
eBay Seller Faces Double Jeopardy in Claims Case
Dear Ina, Did you know if a Buyer lives in a Foreign country and buys from a Seller in the U.S., t ...

Thursday March 25, 2021
eBay Makes Listing on Desktop as Difficult as on Mobile
Dear Ina,  I think more publicity needs to be given to the new eBay unified listing experienc ...

Wednesday March 24, 2021
Will Buyers Miss Their eBay Invoices?
Dear Ina, On March 23 or 24 - without any advance notice - eBay did away with the ability to print ...

Monday March 22, 2021
eBay Seller Horrified by Zombie Listings
Hey Ina, I was on the phone to a friend today when I noticed eBay had relisted a couple 10k gold p ...

Friday March 19, 2021
eBay Removed Sales Tax Settings from Seller's Listings
Dear Ina, Just noticed that the eBay sales tax settings has been removed from all our listings. We ...

Thursday March 18, 2021
eBay Enforces Policies Differently for Buyers versus Sellers
Dear Ina, If I, the seller, package a $140 article of clothing in a USPS bubble mailer and careles ...

Tuesday March 16, 2021
Seller Worried after eBay Requires Use of Home Address
Dear Ina, I have been using a UPS Store address for my business for the past 20+ years. Out of the ...

Sunday March 14, 2021
eBay Sneaker Authentication Blocks Seller's Contact with Buyers
Dear Ina, I just wanted to message you about the eBay sneaker authentication program. When an item ...

Friday March 12, 2021
eBay Tells Seller He's Late Shipping an Item in Pending Status
Dear Ina, An eBay sale took THREE days to process the eBay payment.  I did not ship the i ...

Tuesday March 9, 2021
Reader Disturbed by Content on Etsy Welcome Screen
Dear Ina, Etsy showed xrated items on my personal welcome screen which was very disturbing. Contac ...

Monday March 8, 2021
eBay Seller Pleas for Help in Handling Payments Invoices
Dear Ina, We were just switched to eBay Managed Pay and I am about to pull my last hair out! Can y ...

Thursday March 4, 2021
Reader Concerned about Antique Gun Sales on eBay
Dear Ina, I have been reporting antique guns sales for the last couple of years to no avail. One F ...

Tuesday March 2, 2021
eBay Randomly Tells Buyers Seller Does Not Ship to Their Location
Dear Ina, There's a problem with eBay - ongoing. Customer Service Rep confirms reports from all ov ...

Monday March 1, 2021
eBay Bucks Program Ends Completely for Some Participants
Dear Ina, I read with interest the  blog post regarding the eBay Bucks  this morning, ...

Walmart Seller Is Losing Claims Despite Proof of Delivery
Dear Ina, I would like to kindly ask you if you could do a report, on a new Walmart policy called ...