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Letters to the Editor
Your emails to EcommerceBytes For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog. |
Are Postal Carriers Scanning Computer-Generated Labels?
Dear Ina, I have just reviewed my time for packages meeting postal requirements verified by e ...
Thursday November 27, 2014
USPS Requires More Details When Inquiring about Non-Delivery
Dear Ina, We just notice that the USPS no longer accepts contact information to ask about packages ...
Wednesday November 26, 2014
Is It Risky to Ask eBay to Increase Selling Limits?
Dear Ina, I have been selling on eBay for a while now, but I am still limited to 150 items. eBay wan ...
Tuesday November 25, 2014
eBay Makes Sellers Work to Get Fees Refunded
Dear Ina, eBay is at it again. They have changed the refund process that has worked for probably 10+ ...
Monday November 24, 2014
Several Readers Report Slowing Sales on eBay
Today, we publish some recent letters we've received from eBay sellers who are wondering why their ...
Saturday November 22, 2014
How Would You Handle IP Infringement Takedowns on Amazon?
Dear Ina, I recently had an item I was selling on Amazon.com taken down without notice to me. The it ...
Thursday November 20, 2014
Sellers Lose When eBay Errs with Shipping Estimates
Dear Ina, I am an eBay top rated, power seller. I have been selling on eBay and Amazon for nearly 10 ...
Tuesday November 18, 2014
eBay Glitch Causes Delivery Challenges
Dear Ina, I have noticed recently that phone numbers for my buyers are no longer appearing in the on ...
Monday November 17, 2014
eBay Search Exclude Function Appears to Be Broken
Dear Ina, Can eBay search really be this broken? Today I searched for "Turner Print" in Sold listi ...
Sunday November 16, 2014
Voiding Shipping Label Requires Call to eBay for Postage Refund
Dear Ina, I would like to let sellers on eBay be aware that if they void a shipping label when using ...
Saturday November 15, 2014
eBay and Etsy Expect Sellers to Get Traffic from Social Media
Dear Ina, I have been an eBay seller for 13 years. I have been on Etsy for 5 years. I am beside myse ...
Wednesday November 12, 2014
eBay's New System Results in Losses for High Volume Seller
Dear Ina, We're a high volume, top rated powerseller on eBay, 500-1000 transactions per month. I w ...
Tuesday November 11, 2014
No Shades of Gray on eBay: Return Equals Defect
Dear Ina, I sold a gray leather handbag to a buyer. She got it and filed a return request complainin ...
Monday November 10, 2014
Is Etsy's Pending IPO Impacting Sellers Now?
Dear Ina, I have been selling vintage clothing for nearly 5 years very successfully on Etsy. Until n ...
Friday November 7, 2014
Sellers on Hold for Hours to Speak to eBay Customer Service
Dear Ina, As a long time reader of yours I wanted to bring a topic to your attention that I think s ...
Thursday November 6, 2014
Should Etsy Roll Back Latest Update to Fix Search Bug?
Dear Ina, Just an FYI, Etsy is still trying to fix whatever was broken during the last update in Mid ...
Wednesday November 5, 2014
Is eBay's Price Recommendation Feature akin to Price-Fixing?
Dear Ina, Good afternoon. I have an issue with eBay's suggested pricing updates and issues with ...
Monday November 3, 2014
eBay Seller Offering Extended Holiday Returns Sees No Discounts
Dear Ina, I am reporting a problem with the extended holiday returns. I enrolled in early October a ...
Saturday November 1, 2014
eBay Overrides Seller's Restocking Fee Policy on Product Return
Dear Ina, As per a conversation I just had with an eBay CS agent (yes he spoke English) - I was told ...