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Sat Apr 6 2024 11:25:19

Etsy 'Favorited Item' Popup Has Unintended Effect

By: Ina Steiner

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Etsy sellers are wondering if buyers are as turned off as they are with a new feature Etsy rolled out nearly 3 weeks ago. Etsy began displaying a popup box as visitors click on listings. It displays a thumbnail image of the most recent item they favorited along with a sales pitch.

"I tried unfavoriting the item and then it started showing the next item in my favorites list," a seller wrote on March 19th. "It's driving me batty."

We favorited an item on Etsy this morning (April 6) and then went perusing listings. Sure enough, when we went into a listing, a box popped up with the following message next to a thumbnail of the item we'd favorited:

Save on an item you've Favorited!
40% off sale ends in 5 hours
Add to cart

The popup remained while scrolling down the listing page, and in fact, it obscured a portion of the right side of the listing, and the only way to make it go away was to click on the "X" to close the popup box.

Etsy buyers and sellers discussing the feature say they've tried "unfavoriting" items in an effort to stop the popup from appearing, but to no avail - and sellers worry the feature is having the opposite effect intended and may even be annoying buyers to the point of driving them away from the marketplace.



Comments (13) | Permalink

Readers Comments

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Stone Cutter This user has validated their user name.

Sat Apr 6 17:46:18 2024

****But it’s worse then that….****

If the Favorited item is sold, I receive the message…

“Don’t miss out on the item you favorited.
Only 0 left in stock”

How pathetic!

How bad is Etsys engineering when Etsy never thought how they should handle this new feature when the item is sold.

This new feature sounds like Etsy is desperate for Sales and is willing to annoy the Buyer. Sounds to me that someone’s job is on the line if the cannot produce more sales.

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Snapped This user has validated their user name.

Sat Apr 6 21:55:55 2024

Ahh yes.  Another direct manifestation of Etsy’s recently admitted unannounced, uncoordinated ‘tweaking’ they’re constantly doing.  

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: MARK NICHOLS This user has validated their user name.

Mon Apr 8 09:07:24 2024

Speaking of POPUP BOXES ... each time I get a new NEWSLETTER from eCommerceBytes in my eMail and CLICK to read a story I do find there is always a POPUP BOX that I have to CLOSE before I can continue reading.  The POPUP asks me to join the mailing list ... but, of course, I already have.  It would be NICE if I did not have to CLOSE the POPUP each time to read the story.

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Whatever This user has validated their user name.

Mon Apr 8 10:27:26 2024

I think etsy is probably the biggest shopping joke on the internet. If you search for a purse you get cars - books you get pans - really - who goes there anymore? Not me and talk about absolutely no customer support - really?? it's like talking to kids at home. Forget about it

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Flying Childers This user has validated their user name.

Mon Apr 8 10:59:31 2024

I will never understand why it is that just about EVERYTHING Etsy does seems designed to screw the sellers.  Are they a bunch of sociopaths or what?

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Tinysaur This user has validated their user name.

Mon Apr 8 11:25:13 2024

Does Etsy cover the 40% discount or do they make you work at a loss and threaten your StarSeller trinket?
This is all so disturbing.

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: birdieluv This user has validated their user name.

Mon Apr 8 12:29:12 2024

Yes, this is incredibly annoying. Their other feature that is very annoying is a reminder that something in my cart is in danger of being sold out. What I do when I get that popup  is remove it from my shopping cart or ''save for later'' at which time I forget about it.

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Lisa This user has validated their user name.

Mon Apr 8 23:39:15 2024

i was in this test,for a year, including the left side slide reminder. And now I  have  nothing... (my reward?)

and ALL sites  have  pop ups, even ecommercebytes.

just hit the X and remember, nobody died.POV:  If that is the worst  thing you have to worry  about, you're doing  pretty good..

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

This user has validated their user name. by: Rexford

Tue Apr 9 05:45:53 2024

Pop-ups.  They're very much like the annoying "constantly in your face" television commercials,(think the Lume deodorant lady or ambulance chasing attorneys).  You get to the point where you wouldn't purchase a bottle of water from them if you were dehydrating in the desert.

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Sierra This user has validated their user name.

Tue Apr 9 15:29:02 2024

@MARK NICHOLS - Yes, the pop-up box for this email newsletter has been bugging the heck out of me too. Obviously I'm subscribed to it if I'm reading (or trying to read) it, right?  

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Snapped This user has validated their user name.

Tue Apr 9 18:35:15 2024

“ You get to the point where you wouldn't purchase a bottle of water from them if you were dehydrating in the desert.”

Amen.  

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Stone Cutter This user has validated their user name.

Wed Apr 10 11:31:21 2024

@ Lisa

You say…

“and ALL sites  have  pop ups,….”

This morning I was on Home Depot, Amazon, eBay and Macy’s. All sites have NO pop-ups.

So no, not all sites have pop-ups. Etsy’s aggressive pop-up ads will stress out the Buyer if the Buyer cannot relax when shopping.

Can’t wait for Etsy’s earnings next month. Something tells me they won’t be great.  

Perminate Link for Etsy 'Favorited Item' Popup Has Unintended Effect   Etsy 'Favorited Item' Popup Has Unintended Effect

by: Lisa This user has validated their user name.

Thu Apr 11 00:23:48 2024

you are correct, my website has no pop ups.  



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