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Saturday January 30, 2021
How eBay Deadbeat Buyers Hurt Future Sales
Dear Ina,  I am a longtime seller of higher-end antiques on eBay, with usually under 50 listi ...

Thursday January 28, 2021
Amazon Seller Loses Appeal in Returns Abuse Case
Dear Ina, I sold a snap-together model kit on Amazon. The description clearly states it is for age ...

Monday January 25, 2021
Etsy Buyer Concerned over Costly Seller Policies
Good evening Ms. Steiner, I read your  article of August 2019 . I am writing as a conce ...

Saturday January 23, 2021
Seller Says Charitable Giving Hampered by eBay Payments
Dear Ina, I am a hobby seller on eBay who sells to support 3 different animal charities, typically ...

Thursday January 21, 2021
Another Reader Claims eBay Failed to Meet Its Guarantee
Dear Ina, Wow! I just noticed eBay changed my "Guaranteed" delivery date for an item that I purcha ...

Tuesday January 19, 2021
Seller Loses Postal Claim Despite Photo of Mangled Boxes
Dear Ina, Here's a new one. I recently submitted two USPS claims for damaged items in the evening ...

Sunday January 17, 2021
How Likely Is eBay Seller to Win Phony SNAD Claim?
Dear Ina, I'm in the middle of a phony SNAD complaint which will soon go to eBay for their decisio ...

Friday January 15, 2021
eBay Won't Remove Late Shipment Ding
Dear Ina, During December I had a package I sold on eBay go into Lala land: Customer purchased Dec ...

Tuesday January 12, 2021
Seller Pays Extra to Ship UPS as USPS Delays Remain Unresolved
Dear Ina, Has anyone else noticed that USPS is now posting "In Transit, Arriving Late. Your pack ...

Saturday January 9, 2021
Seller Feels Unsupported after eBay Changes Price of Bra
Dear Ina, The monster is at it again - I guess there's nothing we can do about eBay changing our s ...

Thursday January 7, 2021
eBay Seller Seeks Help with Managed Payment Reports
Dear Ina, First great website! Stumbled across while looking for some information! Looking f ...

Tuesday January 5, 2021
Seller Finds Fatal Flaw in New eBay Vacation Mode
Dear Ina, eBay's new "time-away" that replaced "vacation" mode does not allow sellers to immediate ...

Friday January 1, 2021
Extra FedEx Fees Tacked onto eBay Seller Bills
Dear Ina, I read your article on the FedEx shipping on eBay labels. I am trying to start a class a ...