EcommerceBytes Letters to the Editor Letters to the Editor
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Thursday August 30, 2018
eBay Sends Buyer Email Indicating She Overpaid
Hi Dave & Ina, eBay is going to end up giving themselves a worse reputation than it has alread ...

Tuesday August 28, 2018
Do You Sell More to Urban or Rural Shoppers?
Dear Ina, I've never seen what follows to have been specifically discussed on the web, but... ...

Saturday August 25, 2018
eBay Vacation Mode Didn't Prevent Penalties for Late Shipping
Dear Ina, I have enjoyed your informative newsletter for years now. Thank you for your continued e ...

Thursday August 23, 2018
eBay Puts Sellers at Risk for SNAD Claims
Dear Ina, eBay is inserting stock pictures in my used item listings that don't represent what I'm ...

Tuesday August 21, 2018
eBay Glitch Hits Account of Seller Who Passed Away
Hi Ina, My wife passed away last month and I called eBay to close her account. They said I would n ...

Monday August 20, 2018
Seller Sees Higher Fees with eBay Product Reclassification
Dear Ina, The final value fee on hobby-type-metal detectors, for eBay Store holders, has been 6.15 ...

Sunday August 19, 2018
Foreign Language Text Begins Appearing on eBay
NOTE from the editor: Foreign-language text appeared in this eBay seller's listing and in buye ...

Thursday August 16, 2018
High Volume eBay Seller Immune to Negative Feedback?
Dear Ina, There's an eBay seller whose feedback I've been watching for the past few months, eBay I ...

Wednesday August 15, 2018
eBay Forces Seller to Lower Shipping Costs
Dear Ina, While updating some items' shipping cost, I received this error: "our account or listing ...

Sunday August 12, 2018
Most Confusing Transaction of the Year Award
Dear Ina, I've been struggling all summer with eBay, low sales, glitches, and constant reply that ...

Thursday August 9, 2018
eBay Undercuts Seller Prices with Promotions Practices
Dear Ina, I didn't see this covered on your site, sorry if I missed it. I'm sure you know ther ...

Wednesday August 8, 2018
Seller Shocked by Shipping Rules Settings in eBay Seller Hub
Dear Ina, I'm not sure if anyone has already reached out to you about these things or not, but I s ...

Monday August 6, 2018
Seller Cites eBay Price Drops as Reason for Cancelling Order
Dear Ina, Maybe a lot of folks have experienced this, but it is a first for me. Ordered a (product ...

Sunday August 5, 2018
Issuing Refunds to eBay Buyers Has Become Problematic
Dear Ina, We have been selling on eBay for over 20 years, and enjoy 100% positive feedback in our ...

Thursday August 2, 2018
eBay Tells Seller Sales Are Tied to Returns Policy
Dear Ina, I have been a loyal reader for a while and I first would like to thank you for all the v ...

Wednesday August 1, 2018
Seller Shut Out of Her Business Facebook Page
Dear Ina, I am the sole administrator for my Facebook page for my business called (redacted). I ...

Reader Compliments eBay on Handling of Fee Request
Dear Ina, I know usually letters to the editor are complaints regarding eBay, and believe me I kno ...