Letters to the Editor Your emails to EcommerceBytes For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.

Friday February 26, 2016
Reader Says eBay Delivery Time Estimates Are Inconsistent
Dear Ina, eBay is creating confusion for customers about Delivery times. Have a look at item 301 ...

Thursday February 25, 2016
Seller Says eBay Ignores FedEx SmartPost Damage Claims
Dear Ina, I am an eBay seller with a question about FedEx SmartPost. We sell fine china, among oth ...

Tuesday February 23, 2016
Restricted on eBay Because of a Friend's Account Suspension
Dear Ina, I came across your article after searching for days on end since my dreaded account rest ...

Sunday February 21, 2016
eBay Calculated Shipping Overcharges Buyers for Certain Postage
Be sure to see the update below. Dear Ina, Although there have been a multitude of shippin ...

Friday February 19, 2016
Should Walmart Use Third Party Sellers to Compete with Amazon?
Dear Ina, I am a seller on Amazon, eBay, Etsy and Sears.  I feel like Walmart is missing ...

Tuesday February 16, 2016
Why Are There No eBay Promotions, Seller Asks
Dear Ina, Do you have any idea why it's been so long since eBay has run a promotion? Thanks! Jil ...

Sunday February 14, 2016
eBay Seller Asks what Duties on Returned Orders?
Dear Ina, eBay Says Sellers Shouldn't Pay Duties on Returns ( link ) was an interesting article, e ...

Thursday February 11, 2016
How About Offering Self Scanning at the Post Office?
Dear Ina, Regarding eBay's new Package Tracking rules,... In the spring of 2015 I talked to on ...

Wednesday February 10, 2016
A Case of Disappearing Feedback on Amazon?
Dear Ina, Something really suspect going on with the Amazon feedback system. A seller seems to be ...

Tuesday February 9, 2016
eBay Interprets Tracking in Unusual Ways
Dear Ina, Wow, I am once again perplexed!  I purchased some items from a Chinese seller. ...

Saturday February 6, 2016
Seller Questions Amazon's Seller Protection
Dear Ina, We enjoy reading your newsletters. Thank you. We've been selling online since 2000. We'r ...

Wednesday February 3, 2016
The Problem with Amazon Return Dissatisfaction Metric
Dear Ina, Regarding the new Amazon metrics for Return Dissatisfaction, I ran the report for these ...

Monday February 1, 2016
PayPal Refunds eBay Purchases for up to 6 Months
Dear Ina, We sellers on eBay have a huge problem with PayPal and we do not know what to do about i ...