EcommerceBytes Letters to the Editor Letters to the Editor
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Saturday June 30, 2012
How eBay Gives Big Brands Like Coach Favored Treatment
Dear Ina, Do with this what you will, but it points out several key issues with/on eBay. I have atta ...

Friday June 29, 2012
eBay Seller DSRs Dinged Despite Charging Actual Shipping Cost
Dear Ina, I just wanted some advice on DSRs on eBay. I've been marked down to 4.5 on shipping despi ...

Seller Finds Major Loophole in eBay Seller Protection Policy
Dear Ina, I've noticed a huge increase in PayPal not received disputes. It looks like eBay blocks bu ...

Thursday June 28, 2012
eBay Cassini Search Engine and Keyword Spam
Dear Ina, eBay has been talking about the coming of Cassini for a while. Both this article and eBa ...

PayPal $1 Validation Charge Upsets eBay Buyer
Dear Ina, I haven't paid for anything on eBay lately with a credit or debit card, but earlier this ...

Wednesday June 27, 2012
eBay Stops Promoting eBay Stores in Search Results
Dear Ina, In the latest "eBay improvement" campaign, they have decided to stop promoting stores on t ...

Help Finding A Good Mid-Range Multi-Channel Listing Provider
Dear Ina, I have been using Vendio for a little over a year now. They do some things well but a lot ...

Monday June 25, 2012
eBay Prohibits Buyers from Fixing Seller Rating Errors
Dear Ina, I constantly wonder why I bother with eBay. It is obvious to me and many others selling on ...

Sunday June 24, 2012
What Does New eBay Email Policy Mean for Sellers?
Dear Ina, Today I noticed this message on eBay . It's dated June 22. I know you had an artic ...

Friday June 22, 2012
eBay's Hotel California - You Can Never Sign Out
Dear Ina, At eBay sign in, there is an easy-to-skip check box "Keep me signed in" - no problem if yo ...

Thursday June 21, 2012
Will eBay Lower Listing Fees while Imposing Selling Limits?
Dear Ina, You have wrote about the survey that eBay sent out. I also received the survey and agree t ...

eBay Shows Buyers Sellers' Propensity to Haggle
Re: eBay Displays Best-Offer History in Seller Feedback Profiles - link to blog post Dear Ina, I ...

Wednesday June 20, 2012
Seller Says eBay Should Use Localized Customer Service Reps
Dear Ina, I want to share with you a recent experience I had with Ebay's Customer Service. On Satur ...

Sunday June 17, 2012
eBay Issues Refund in Case of Buyer's Remorse
Hello Ina, I have a situation in regards to eBay that is not uncommon but nonetheless beyond compreh ...

eBay's One-Day Handling Not Feasible for This Seller
Dear Ina, I got 5 emails and 1 postage letter from Ebay suggesting I make the change to one days h ...

Saturday June 16, 2012
This is What Needs to Be Fixed on eBay
Dear Ina, I came home from a trip to the mall today to find to my shock 2 opened cases and 2 back-to ...

Thursday June 14, 2012
eBay Raises Bar Too High for Top Rated Seller Eligibility
Dear Ina, You probably already know this, but wanted to forward it along just the same,... As I'm g ...

Global Market Lost to eBay.com Adult Listings
Dear Ina, I am silver PowerSeller, top-rated and have been selling adult items since 1995 on eBay. ...

Tuesday June 12, 2012
eBay Seller Fights Computer-Generated Policy-Violation Report
Dear Ina, I got a message overnight from eBay, one of their policy violation letters. MC012 eBay ...

Monday June 11, 2012
eBay Shipping Label Glitch Could Affect TRS Status
Dear Ina, Just a note to let you know about a little glitch in the Ebay shipping label program. I ...

eBay Lets Deadbeat Buyer Open Claim against Seller
Dear Ina, A couple of weeks ago, a buyer bought an item from us on eBay and did not pay for it. A f ...

PayPal Updates Policy for American Express Refunds
Dear Ina, I noticed you have been discussing return policies lately on AuctionBytes.com. An interest ...

Sunday June 10, 2012
Quick Shipper Dinged on eBay DSRs
Dear Ina, Looking at my DSR scores for May - My rating in ship time dropped from 5 to 4.8 for last 3 ...

Canadian eBay Buyer Can't Communicate with US Sellers
Dear Ina, I live in Canada and recently bought an item from a US seller "who does not ship out o ...

Wednesday June 6, 2012
Should Disgruntled Buyers Leave Low Ratings for eBay Sellers?
Dear Ina, I have a suggested seller update for eBay: If a Buyer files a case against a Seller, and l ...

Sellers Are Dumping Inventory on eBay
Dear Ina: I have been reading your blogs for a long time. Due to my husband's passing in late 2010, ...

Tuesday June 5, 2012
Is eBay Encouraging Single vs Multi-Quantity Purchases?
Dear Ina, I thought this would be good to share with you readers. I've been seeing an increase in m ...

Monday June 4, 2012
eBay Glitch Stymies Sellers Trying to Keep TRS Status
Dear Ina, Not sure if you are getting other emails but there is a serious problem with the UPLOADED ...

Sunday June 3, 2012
How Sellers Should Respond to Unsolicited Requests
Dear Ina, How do Sellers respond to THOSE Buyer Messages: Every so often I get an eBay message from ...