EcommerceBytes Letters to the Editor Letters to the Editor
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Thursday May 31, 2012
Is Immediate Payment Available on eBay Mobile?
Dear Ina, I may have stumbled on something pretty big at eBay. I did a m.ebay.com search which will ...

Wednesday May 30, 2012
eBay Buyer Claims SNAD - What Should Seller Do?
Dear Ina, I recently received an email from a customer on eBay stating that the item he received was ...

Tuesday May 29, 2012
Listings Not Show up in eBay Search Results
Dear Ina, Ebay has today a special FREE listing again (letter dated May 16th). So I started working, ...

Monday May 28, 2012
Did eBay Forget Memorial Day?
Dear Ina, I have become used to seeing all sorts of decorative banners atop eBay pages when there is ...

eBay Seller Negged for Breakage Despite Insurance Reimbursement
Dear Ina, I am seeking advice on a strange (to me) situation. I sold a set of four mixing bowls, wra ...

Friday May 25, 2012
eBay Displays Incorrect Percentages for TRS Tracking Info
Dear Ina, Yesterday, I spent 1/2 hour on the telephone with eBay customer service regarding the inc ...

Thursday May 24, 2012
Why Aren't Sellers Moving to eBay Alternatives?
Dear Ina, I am a long time eBay seller and my search for a new but effective online selling venue be ...

Wednesday May 23, 2012
eBay Shoe Seller 'Repelled' by Bad Buyer
Dear Ina, On May 10th I shipped a new pair of heels to a buyer (name retracted) in New Jersey. On t ...

Tuesday May 22, 2012
eBay Changes DSR Report as It Works to Update Seller Dashboard
Dear Ina, Well, eBay has done it again - they changed things around. This time however, they are apo ...

eBay Solicits Buyers to Leave Product Reviews
Dear Ina, I recently received this message from eBay regarding an item I had purchase: "We'd lik ...

Monday May 21, 2012
eBay Offers Seller Superior Customer Service
Dear Ina, I've been selling for over 11 years, ship over 650 packages a month, and have a 99.9% pos ...

Sunday May 20, 2012
Story of Buyer's Remorse Has Happy Ending for eBay Seller
Dear Ina, Here is a first! I am among the sellers that feel that Ebay never protects the sellers, al ...

Saturday May 19, 2012
eBay Senior Seller Sounds off on Age Discrimination
Dear Ina, Here's a topic I've not seen addressed on EcommerceBytes: how eBay age discriminates. Ju ...

eBay Takes over PayPal Shipping Labels again?
Dear Ina, At the stroke of midnight, eBay once again started pushing shipping from PayPal over to e ...

Thursday May 17, 2012
eBay Free Listing Day - Fail
Dear Ina, Thank you for the "heads up" on the eBay free listing day yesterday. If it had not been fo ...

Wednesday May 16, 2012
PayPal Payment Holds Contribute to Phishing?
Dear Ina, Reading the article below, I suddenly put 2 and 2 together and realized that PayPal's pay ...

Tuesday May 15, 2012
More TurboLister Fun - Word Cookie Not Allowed?
Dear Ina, The TurboLister programmers have done it again! Pure incompetence. The software is design ...

Monday May 14, 2012
eBay Seller Sucked into Beta Selling Interface
Dear Ina, Have you heard anything about the "new" selling interface on eBay? I ran into it yesterday ...

Sunday May 13, 2012
eBay Still Has Search Problems
Dear Ina, Another update on the eBay search problem. For me they started on February 20 and still ha ...

Friday May 11, 2012
Google Checkout Offers No Customer Service upon Account Closure
Dear Ina, I have been using Google Checkout since they started, and the other day I got an email sta ...

Wednesday May 9, 2012
Seller Describes PayPal Pet Peeves
Dear Ina, I have been using PayPal for years and for the most part am happy with the service but the ...

eBay Needs to Make Some Changes - A List
Dear Ina, Recent blog posts and letters to the editor along with various posts on eBay discussion ...

Monday May 7, 2012
eBay's Return Policy Can't Be One Size Fits All
Dear Ina: I sell jewelry on eBay and some of it is quite pricey. I was looking at ecommerce sites li ...

Sunday May 6, 2012
Unable To Comply with Mismatched eBay Policies
Dear Ina, Most of the items that I sell on eBay are listed in the "Specialty Services > Printing ...

Wednesday May 2, 2012
Amazon Won't Speculate on AmazonSupply Geographic Expansion
Dear Ina, I was reading your story titled above ( Amazon Launches Business and Industrial Website A ...

eBay to Update Mobile App for Sellers Listing via the iPad
Dear Ina, Please help all of the eBay sellers trying to use the eBay app on the iPad. There is no sh ...

Tuesday May 1, 2012
Etsy Seller's Sales Plummet in Wake of Wedding Category Changes
Dear Ina, Regarding " Etsy Opens Wedding Shopping Hub and Registry " I would love for you to read s ...