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Wed May 15 2024 18:59:21

Etsy Buyers Could Get Credit for Refunds

By: Ina Steiner

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The beauty of the eBay-PayPal relationship before the 2015 breakup was that buyers and sellers could park funds in PayPal to apply toward future purchases on eBay. That option no longer exists on eBay and Etsy now that those marketplaces have taken over payment processing. But Etsy seems to recognize the synergy that comes from having users be able to park funds in their accounts.

Etsy is testing a new option to give buyers the option of requesting their refunds via Etsy credit. In an announcement on Wednesday, Etsy said:

"We're experimenting with a new way for buyers to get an immediate refund for their purchase - in the form of Etsy credit they can put toward their next order! With Etsy credit, buyers can shop for something new sooner. This doesn't change anything in your workflow, you'll process refunds the same way you do today."

As experienced sellers, what advice would you give Etsy on changes to benefit your sales? Do you see any downsides to the new feature?



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by: Tinysaur This user has validated their user name.

Thu May 16 01:10:20 2024

Sounds like a new way of floating our money. They currently stretch as far as they legally can, but I guess that wasn't enough for the activist investors. Soon we'll get our payment as Hertz miles.



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