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Letters to the Editor
Your emails to EcommerceBytes For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog. |
eBay Tells Seller to Stop Calling about Missing Funds
Dear Ina, I am a regular eBay seller of antiques and vintage items since 1999. I have not been pai ...
Thursday October 29, 2020
A Critical Question for eBay Amid Shipping Delays
Dear Ina, In the past few weeks since being drafted into Managed Payments I have had to refund thr ...
Wednesday October 28, 2020
eBay No Longer Credits Fees on Refunded Shipping
Dear Ina, Each month, for the past 15+ years, I contact eBay support for credit on refunded shipp ...
Tuesday October 27, 2020
New Facebook Layout Is Driving This Seller Crazy
Dear Ina, I know that there are a minority of posts about Facebook, but I wanted to bring up some ...
Friday October 23, 2020
eBay Adds New Column to Listing Page
Dear Ina, Not an issue per se, but it falls under unnecessary annoyance. eBay has added a "Rec ...
Thursday October 22, 2020
eBay Seller Reports Losing Japanese Customers
Dear Ina, eBay buyers in Japan have reported that they are not able to view listings from some US ...
Tuesday October 20, 2020
What to Do When Buyer Changes Mind about Return?
Dear Ina, I am a seller. A buyer sent a return request and they decided to keep the (item). I ...
Thursday October 15, 2020
eBay Makes Seller Fit Square Peg in Round Hole
Dear Ina, I am trying to get going on eBay again. They tell me I have to have item specifics for q ...
Wednesday October 14, 2020
Etsy Search Is Hindering This Shopper
Dear Ina, Etsy doesn't want my money/business! For over a month Etsy search for specific ...
Monday October 12, 2020
What Is eBay's UPS Label Fee, Seller Asks
Dear Ina, eBay recently added UPS to the list of shipping options via labels. I sent an item last ...
Friday October 9, 2020
eBay Seller Concerned about Security of Banking Information
Dear Ina, I just spoke with managed payments team because my account cannot be verified (like ever ...
Wednesday October 7, 2020
The 10 Demandments of Online Sellers
Dear Ina, I wrote this up after a particularly challenging day as a way to coach myself rega ...
Tuesday October 6, 2020
eBay and Others Should Prevent Fake and 'Inspired by' Listings
Dear Ina, Is there no way to stop eBay and other ecommerce platforms from listing fake/duplicate o ...
Sunday October 4, 2020
Seller Stumped by eBay Defect Policy
Dear Ina, I have a question in regards to eBay defects, specifically cases closed without seller r ...
Friday October 2, 2020
Do eBay Buyer Cancellations Ever End Well?
Dear Ina, I had an eBay transaction where the buyer wanted to cancel. I did not have the money in ...