Sellers have been waiting for eBay to restore key functionality that went missing when it transitioned from Global Shipping Program (GSP) to eBay International Shipping (EIS) for international orders. Today, eBay sent an email to many sellers offering them early access to "combined shipping" on international sales.
eBay had addressed the hole in its new international shipping program
in July when a seller had asked, "When will eBay International Shipping allow for combining different items into a single shipment? I'm losing sales on "add-on" stuff from my international customers since February."
eBay responded, "Combined Shipping is not an option at this time, as customs declarations require that eBay declares items at single package level. We are working to update this feature in the future."
eBay sent the following message to some or all sellers today (November 30th):
Early access to combined shipping on eBay International Shipping orders now available.
Dear (name redacted),
We’re getting ready to roll out combined shipping on orders sold through eBay International Shipping, and we’re giving you early access to this feature. By offering this option on your listings, buyer shipping costs will be determined by the weight and size of your buyer’s entire order, rather than by each individual item. That way, it’ll be cheaper for your customers to purchase multiple items from you. It’ll also be more cost effective and easier for you to send your items to the domestic eBay international shipping hub.
Combined shipping is available on your eligible items immediately. We’ll continue to expand combined shipping to more categories and more sellers over the next couple of months, and as we expand, your eligible listings will automatically be included.
To learn more about combined shipping for eBay International Shipping, see our FAQs.
Thanks for being part of the eBay community.
Sellers commenting on industry boards viewed it as a positive development, though
one seller wrote, "Don't light the cigars, or cut that cake just yet." The seller referenced a report from earlier this month when eBay had sent a similar note to a subset of sellers giving them early access to the functionality. But according to a discussion board post,
the feature had not worked.
So far there's no announcement on the Seller Announcement board about the restoration of combined shipping - let us know if you start to see the functionality in your international EIS orders.