Comments on: eBay Changes How to Deal with Deadbeat Buyers https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/ Ecommerce Industry News Thu, 25 Mar 2021 17:01:07 +0000 hourly 1 https://wordpress.org/?v=6.5.3 By: Adjunct44 https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5770 Thu, 25 Mar 2021 17:01:07 +0000 https://www.ecommercebytes.com/?p=17816#comment-5770 In reply to Shanna.

“Unpaid Item Strike” fine idea, but with buyers able to have several ID’s at any given time, all but useless. Like most eBay “seller protections”

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By: Adjunct44 https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5769 Thu, 25 Mar 2021 16:57:51 +0000 https://www.ecommercebytes.com/?p=17816#comment-5769 The major problem with these so called “changes” is eBay’s registration program. Most sellers just block the offending buyer, expecting that eBay will prevent futures transactions with this buyer. Unfortunately the problem is that eBay allows several ID’s attached to the same bank account, address or PayPal account. Sellers block one, and the same buyer is at it again. This is a known problem that eBay is well aware of and as it has shown in the past, has no intention of fixing. Simple solution, One ID attached to one bank account.

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By: unsuckEBAY https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5700 Sat, 13 Mar 2021 16:43:34 +0000 https://www.ecommercebytes.com/?p=17816#comment-5700 In reply to Chicago48.

“…why not ebay?”

At the top of the eBay-benefitting list of reasons is that these ‘non-consummated transactions’ contribute to eBay’s market-critical GMV metric.

Without these unpaid sales, EBAY would not have closed-out 2020 pegging an otherwise bizarrely perfectly round number of $100.0bn in GMV.

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By: Silver Ice King https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5697 Fri, 12 Mar 2021 13:37:16 +0000 https://www.ecommercebytes.com/?p=17816#comment-5697 In reply to Ina Steiner.

@Ina

I hate to say this, but we all know how Ebay still looks at the buyers as their customers and Sellers as Noise, so does anybody really think that Ebay is going to punish any of their potential buyers when their history since Donohoe took over as CEO is to always have the buyers back? Ebay has recently continued to say they are adding Seller protections but all that has been is lip service and when it has come to acting on what they say will happen it depends entirely on who you happen to get as your customer service rep or on how much negative publicity the seller causes for Ebay. But Ebay is never going to block buyers from being able to purchase on their site because they still depend on all of the scammers and other bad buyers to generate to much of their revenue. As long as the buyers have followed through on a majority of their purchases Ebay is NOT going to do anything to them, which is why the wording is “May be suspended for abusive practices”. Sellers are going to remain nothing but NOISE as long as Ebay is only worried about their stock price and their investors as this also effects their bonuses!!!

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By: Ina Steiner https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5695 Thu, 11 Mar 2021 21:01:03 +0000 https://www.ecommercebytes.com/?p=17816#comment-5695 In reply to Shanna.

And here’s what eBay’s website says about feedback, I should have included that above:

“If you cancel an order because the buyer hasn’t paid, we’ll block that buyer’s ability to leave feedback and, if they’ve already left feedback, we’ll remove it.”

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By: Ina Steiner https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5694 Thu, 11 Mar 2021 20:58:36 +0000 https://www.ecommercebytes.com/?p=17816#comment-5694 In reply to Shanna.

Doesn’t this part of the article above address the question re blocking deadbeats?

“According to the FAQ, “Each cancellation with a “Buyer hasn’t paid” reason will be recorded against that buyer. You can stop purchases from buyers with more than two unpaid item cancellations using your “Buyer management” preferences. Buyers with excessive cancellations for “Buyer hasn’t paid” reason may be suspended for abusive buying practices.””

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By: Chicago48 https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5693 Thu, 11 Mar 2021 11:48:08 +0000 https://www.ecommercebytes.com/?p=17816#comment-5693 There’s an easy answer and solution and Ebay knows it. They just have not implemented it. CHARGE the credit card immediately once the bid is won or the offer is accepted. Simple, easy. Posh and Merc do it, why not ebay?

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By: HenryS137 https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5692 Thu, 11 Mar 2021 06:18:46 +0000 https://www.ecommercebytes.com/?p=17816#comment-5692 In reply to Shanna.

I also would like answers to the question you pose, e.g. “Can they leave feedback on a cancelled transaction?”.

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By: Shanna https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5691 Thu, 11 Mar 2021 02:14:31 +0000 https://www.ecommercebytes.com/?p=17816#comment-5691 The real change here that no one is talking about is the “Unpaid Item Strike” that shoppers get when they do no pay. Ebay sellers can set up their buying requirements to block buyers with a small number of strikes over a given time period, I use the minimum of 2 strikes in 12 months. But checking your Buyer Requirement Log you can see how many potential buyers are blocked from buying from you. Checking today I see 16 different accounts (they are anonymized like feedback is) being blocked in the last 60 days.

Are these deadbeat buyers now being pet off the hook with just a cancelled transaction? Can they leave feedback on a cancelled transaction? With an Unpaid Item Strike, buyer could not leave feedback after the case was closed, and any feedback left earlier would be removed.

I still get the occasional unpaid item, as I do not have Immediate Payment Required because I get a lot of multiple item sales, and many from overseas, and its hard for buyers to request a combine shipping invoice with IPR. To let these scofflaws off free would be an injustice to eBay sellers/

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By: PACE306 https://www.ecommercebytes.com/2021/03/08/ebay-changes-how-to-deal-with-deadbeat-buyers/#comment-5688 Tue, 09 Mar 2021 14:38:07 +0000 https://www.ecommercebytes.com/?p=17816#comment-5688 In 2021 – this ENTIRE issue is %100 BS.

eBay:

1) shouldnt charge sellers ANYTHING until a buyer pays – NOT buys – then the 30 cent issue or any other charge wouldnt even have to be dealt with

2) sellers shouldnt have to deal with this at all – it should be automatic. Buyers get X days to pay – if they dont – THEY get charged a fee for wasting eBays and the sellers time + holding up selling that item. If a buyer buys but doesnt pay, it removes that item from the listing flow. Why should a seller loose just because a buyer changes their minds? Maybe they would have sold it to someone else! Its another case of eBay being AFRAID of the buyer. When it comes to sellers – eBay will try and charge you a fee even if you DIDNT make a sale on eBay – but when a buyer does it – its OK, right thieves?

3) ALL eBay sellers should have payment terms ON FILE. You buy something – your on file payment method gets used. If you change your mind in X time – then it can be reversed. OTHERWISE its considered a sale/bid and it becomes “legal”

None of this is hard – unless you are a braindead ex Wally World exec OR you are just an outright thief.

Its 2021, when will eBay stop playing 1984?

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