I bought a plant on amz, 1 of many. DOA And no returns. They didnt give me my money back but sent a replacement instead.

That one went bye bye too. I am an overwaterer

@fruitylovesyou- GREAT point, why dont YOU contact Amazon and tell them that?

@CVsharkey- one of the MANY reasons i do 99.5+% of my online shopping, NOT with Amazon
(ebay explicitly mentions if returnable and WHO pays for the shipping)

though,
from my recent issue with a RETURN on Amazon, it is now MANDATORY to accept returns AND pay for the return shipping (as a seller), although they say ‘you can deduct an amount’, that choice is not given, other than hot air. This applies to any lame excuse.
you CAN apply for an EXEMPTION for specific SKUs, but good luck getting that….and many of us have 100+ SKUs

BUT…you have to say that many MANY sellers on Amazon are simply purchasing products they have NEVER seen and hoping enough “shrapnel” with returns is acceptable. (There are a lot of folks who don’t bother with a return.) Or if they READ the comments from people returning items & do some analysis. (If I were selling, I would be concerned that either items are below a standard quality or if the way Amazon is shipping them, the items are being damaged.)

In other words, many layers to this subject.

We’ve seen with our own eyes what buyers are returning to Amazon via Whole Foods & Kohls. On the other end, we visited 3 separate brick & mortar merchant sites reselling Amazon Returns. We didn’t expect to see new tires, big screen TVs, etc.being resold for $8 – but the sheer volume of buyer rejects is sad and a threat to any public landfill operation. The fact is that Amazon does not want to carry the financial burden of transporting, warehousing, and disposing of truckloads of what are now Second Hand Goods.

As a sample – there were tables with mounds of cell phone cases that didn’t quite fit the cell phone named on the package; some partially covered the flash; others slightly shielded one or more camera lens; others made it difficult or impossible to successfully press external buttons. It’s useless trash.

My point is that no ‘generous return policy’ can justify predatory merchant policies on the back end aimed at shifting its own merchant responsibilities onto naive customers and client sellers. No amount of detailed specifics, videos, or expanded view stock listing pics can overcome dodgy products shipped in plastic bags. And just in case they forgot: I did not order any of these things in the hopes that I’d have a successful damage claim and can re-order 60 days down the line. No thanks!