eBay executive Lauren Wilcox said eBay sees unique opportunities to develop AI-powered customer tools and services but said the company must implement them safely while meeting its community’s needs. It’s actually her job to make sure eBay does so – Read more
Amazon sellers can soon create product detail pages on Amazon using only a website URL thanks to the company’s generative AI (Artificial Intelligence) technology. Previously, it required effort for sellers to build comprehensive and compelling pages, Amazon said in Wednesday’s Read more
eBay is adding a section to its privacy policy next month to bring customers up to speed on how it uses Artificial Intelligence (AI). The new User Privacy Notice goes into effect on April 8, 2024, and includes some other Read more
Auctane laid off employees on Friday, though it would not confirm how many it laid off. The company offers shipping solutions to online merchants under numerous brands including Stamps.com, ShipStation, Endicia, ShipWorks, ShippingEasy, ShipEngine, Packlink, Metapack, and GlobalPost. It also Read more
Amazon CEO Andy Jassy believes its new generative AI tool called Rufus is going to meaningfully change what discovery looks like for its shopping experience and for its customers. He made the pronouncement during an earnings call with Wall Street Read more
PayPal CEO Alex Chriss joined CNBC’s “Squawk on the Street” host David Faber to reveal more about its Innovation Day on January 25th, which he had teased on Tuesday, inviting followers on LinkedIn to join him for an exclusive preview Read more
eBay is letting employees use a “magical” new AI tool to automatically generate listings with only an image, and it will release it to the public in the coming months. eBay announced the new tool in a blog post on Read more
Amazon is putting the “eye” in AI to help it detect damaged products so they won’t be shipped to customers. Scientists at Amazon Fulfillment Technologies in Germany are developing the technology, and the company hopes to deploy the damage-detection software Read more
eBay Germany is using a third-party service from Boston-based Zoovu to offer personalized recommendations and customized product advice to shoppers. A press release from Zoovu via Businesswire on Tuesday explained: “When searching for products, customers are often presented with dozens Read more
Artificial intelligence (AI) has invaded Amazon product reviews. How can that be so, since real human customers leave the reviews? Someone spotted a new section on some product pages that provides an AI-generated summary of the item’s reviews with a Read more
