Comments on: Some eBay Sellers Confused over New Page Design https://www.ecommercebytes.com/2021/03/14/some-ebay-sellers-confused-over-new-page-design/ Ecommerce Industry News Sat, 27 Mar 2021 04:25:22 +0000 hourly 1 https://wordpress.org/?v=6.5.3 By: cfrphoto https://www.ecommercebytes.com/2021/03/14/some-ebay-sellers-confused-over-new-page-design/#comment-5775 Sat, 27 Mar 2021 04:25:22 +0000 https://www.ecommercebytes.com/?p=17855#comment-5775 Since this piece was written, eBay moved a substantial number of sellers to the “updated” Seller Hub page. The most notable dysfunction is the default number of listings to display on one page is 5. The maximum number is 25. The classic “My eBay All Selling page displays a maximum of 200. I use Seller Hub to track Managed Payments, download reports when the eBay API is malfunctioning, and send combined order invoices until the eBay API is fully debugged.

Seller Hub does not efficiently track auctions about to close or provide an at-a-glance view of recent sales totals, auction bids, and the total unpaid order amount I do not expect one web page to efficiently handle every eBay activity. The Seller Hub hijack of the My eBay All Selling page is bad because the Seller Hub page does not support the three critical functions mentioned above without multiple mouse clicks and changing page settings every time Seller Hub is opened.

Check out the March 24th Community Chat. Discussion was dominate by complaints about the change and stonewalling eBay responses citing “old code”. Successful applications are full of “old code”. Good design lasts and prudent companies are normally reluctant to replace successful applications or web pages. Badly designed or poorly implemented code does not become “old code”. It or the company becomes defunct.

https://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Community-Chat-March-24-1-00-pm-PT-General-Topics/m-p/31729723#M26152

]]> By: DRA https://www.ecommercebytes.com/2021/03/14/some-ebay-sellers-confused-over-new-page-design/#comment-5717 Mon, 15 Mar 2021 12:29:50 +0000 https://www.ecommercebytes.com/?p=17855#comment-5717 We opted-in to try the “New” eBay Seller Hub a long time ago. As with anything that is not “familiar” to us, there is a transition period. Though that was quite quick for us! We really like the Seller Hub. I like that we can customize it—show what we want and where we want to see it. I am not always a fan of some of the “eBay changes” that are reported by eBay to “help Sellers”…as often they do not! The eBay Seller Hub is actually a great idea and design IMHO…one page with access to every task you want to perform on the site.

You got this one eBay! Thank you.

]]> By: cfrphoto https://www.ecommercebytes.com/2021/03/14/some-ebay-sellers-confused-over-new-page-design/#comment-5716 Mon, 15 Mar 2021 05:00:04 +0000 https://www.ecommercebytes.com/?p=17855#comment-5716 The old-style My eBay All Selling page is the only eBay page I use regularly. It displays enough at-a-glance information in the page to allow tracking rapidly changing sales activities like auctions. The equivalent Seller Hub page is poorly formatted, hard to read, and buries essential information requiring multiple clicks to expose what is visible on the old-style page. The seller Hub page does not restore some settings, requiring multiple clicks to setup active listing display. I have not found a way to configure the page to load quickly and display needed information without drilling down from the Seller Hub page. Potential buyers may also be impacted as much, if not more, than sellers. Why is it that eBay changes are almost always for the worse and why are defaults almost always wrong?

I hope this report is wrong.

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