https://www.ecommercebytes.com/2021/09/07/etsy-adds-messaging-features-ahead-of-holiday-shopping-season/ Ecommerce Industry News Thu, 09 Sep 2021 04:58:41 +0000 hourly 1 https://wordpress.org/?v=6.5.3 https://www.ecommercebytes.com/2021/09/07/etsy-adds-messaging-features-ahead-of-holiday-shopping-season/#comment-6574 Thu, 09 Sep 2021 04:58:41 +0000 https://www.ecommercebytes.com/?p=226216#comment-6574 “When a buyer reaches out for help with their order, we’ll provide an “Issue Refund” button in the message to make it easier to address customers’ concerns all in one place.”
In other words, when a customer has an “issue” just refund before receiving a return and take a loss. This is how Etsy expects buyer’s to “address concerns”. Easy peasy, the Etsy way. Because the seller is always wrong and must jump higher as the hoops keep piling on.

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