eBay announced today it will protect sellers’ accounts from being downgraded through July 19th. In March, it had promised to protect accounts through the June 20th evaluation period.
eBay updated the March announcement to state, “Your account will be protected from being downgraded from the March 20th seller performance standard evaluation through July 19th.”
You can find the updated post on the eBay Announcement Board.
Meanwhile Amazon announced today it was extending some seller protections until June 1st.
Both companies are offering seller protections due to challenges resulting from the coronavirus pandemic.
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
My top rated status is completely at risk and until shipping resumes to normal levels, two, three months down the road I’ll still be at risk. Not my fault eBay!!! Hows about extending it for the rest of the year you ingrates?
Ooh. How could I resist eBay’s generosity? Let me resume my selling so that the USPS can delay my shipments some more and buyers can get refunds and keep my items!