eBay UK Says It’s Cracking Down on Abusive Buyers

eBay UK announced on Monday it was updating its Money Back Guarantee and Abusive Buyer policy. It appears to be a reminder of the pending changes it announced on September 4, 2019, as part of the eBay UK Fall Seller Update.

eBay UK announcement follows:

Updates to eBay Money Back Guarantee and the abusive buyer policy

Dear Seller,
We’re updating eBay Money Back Guarantee and other policies to clarify existing enforcement measures against buyers who violate the Abusive Buyer policy. Buyers may not misuse our feedback, returns, or buyer protection programmes. Engaging in activity as described in this policy may result in a range of actions, including the loss of eBay Money Back Guarantee coverage, issuing warnings to buyers, blocking buyers from requesting returns or refunds on eBay, and account suspension.

Learn more about eBay Seller Protections

As always, thank you for selling on eBay.
Regards,
The eBay Team

SOURCE: eBay UK Announcement Board Post

Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.