Comments on: eBay to Refund Sellers for Overbilling Issue Affecting Stores https://www.ecommercebytes.com/2022/08/07/ebay-to-refund-sellers-for-overbilling-issue-affecting-stores/ Ecommerce Industry News Thu, 01 Sep 2022 15:57:58 +0000 hourly 1 https://wordpress.org/?v=6.5.3 By: NYSteve https://www.ecommercebytes.com/2022/08/07/ebay-to-refund-sellers-for-overbilling-issue-affecting-stores/#comment-8294 Thu, 01 Sep 2022 15:57:58 +0000 https://www.ecommercebytes.com/?p=227949#comment-8294 @ The End- wouldnt that be great, i hope i live long enough to see it.
but, until people put their searches in the browser search bar instead of some
gateway (e-marketplace) i dont see it forthcoming anytime soon.

great idea though, i’m all for it!

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By: woundedtiger https://www.ecommercebytes.com/2022/08/07/ebay-to-refund-sellers-for-overbilling-issue-affecting-stores/#comment-8131 Mon, 08 Aug 2022 11:43:46 +0000 https://www.ecommercebytes.com/?p=227949#comment-8131 I had the same problem and called on Aug 1 and the CS immediately stated that it must be a gliche. Why don’t they just leave things alone (things that work) This feature draws in potential sellers. Still no response from eBay and they wanted my feedback. For what?

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By: The End https://www.ecommercebytes.com/2022/08/07/ebay-to-refund-sellers-for-overbilling-issue-affecting-stores/#comment-8130 Mon, 08 Aug 2022 11:19:55 +0000 https://www.ecommercebytes.com/?p=227949#comment-8130 The only way to stop this is to create that “Mall” website I spoke of a few years ago.
Each page of the site has a “wall” full of links to “stores” aka Sellers private websites.
It’s a varitable book of American Stores.
Ebay and Etsy are outdated concepts.
We’re all grown up now, and have mastered the art of attracting our customers to OUR sties.

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By: lessthanthreerecords https://www.ecommercebytes.com/2022/08/07/ebay-to-refund-sellers-for-overbilling-issue-affecting-stores/#comment-8125 Sun, 07 Aug 2022 17:37:09 +0000 https://www.ecommercebytes.com/?p=227949#comment-8125 The rep I spoke to on August 1st said that once the issue was fixed, any listings incorrectly deducted from the 1,000 (that should have been deducted from the 10,000) would be AUTOMATICALLY corrected. Now, they are offering credits after the fact, but they are supposedly limiting those credits to the amount charged as a result of the issue. How am I supposed to know whether I need to end listings early or not when they are not correcting the counts in seller hub? This is designed to trip sellers up so that you use more listings than you have available and then they can use the excuse that it wasn’t caused by the error. However, if there was no error, I would have been able to know how many listings I need to end early.

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