Comments on: Returns Fraud Remains a Serious Threat to Retail https://www.ecommercebytes.com/2018/11/27/returns-fraud-remains-a-serious-threat-to-retail/ Ecommerce Industry News Thu, 29 Nov 2018 14:14:00 +0000 hourly 1 https://wordpress.org/?v=6.5.3 By: gottaride https://www.ecommercebytes.com/2018/11/27/returns-fraud-remains-a-serious-threat-to-retail/#comment-1678 Thu, 29 Nov 2018 14:14:00 +0000 http://www.ecommercebytes.com/?p=12037#comment-1678 Amazon cares even less. Why should they? They make everyone else pay for it! Returns go back to the seller or manufacturer, no matter if it’s your item or some broken 10 year old doorstop. Even better for them, they charge us for the return, as well as to send it back to us. When you have no skin in the game, but instead profit from it, why should you change?

Ultimately the liberal return policies exist for one reason – they allow Amazon\Fleabay to raise the bar for customer expectations and differentiate their brands. When they offer these returns, they look like Santa; most other sites can’t (they do have to foot the bill for these) and they in turn look like the Grinch.

]]> By: who really cares https://www.ecommercebytes.com/2018/11/27/returns-fraud-remains-a-serious-threat-to-retail/#comment-1670 Wed, 28 Nov 2018 12:41:47 +0000 http://www.ecommercebytes.com/?p=12037#comment-1670 Return fraud according to Greedbay doesn’t exist on their site. Every return is honest and upright. Buyers all trustworthy and great therefore their isn’t any return fraud that Greedbay can find.

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