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EcommerceBytes Soundoff: Letters to the Editor – August 8, 2021

Ina Steiner
Letters to the Editor column
EcommerceBytes Soundoff: Letters to the Editor - August 8, 2021

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views.

Hi,
Has any Ebayer mentioned that when an item is relisted a “best offer” shows up on the item that should not be there?
Linda

Hi Ina,
I received a message from eBay today that I have reached my limit on sending emails. I had only sent 2.

I’m a top rated seller on eBay for 22 years and never got that message and I could not contact my buyer this morning.

I called and they said they didn’t know why, how terrible is that? I have a screen shot but don’t know how to attach it to this message.
Eugene

Hi Ina,
I am wondering if you are getting complaints from (former) eBay members relating to their new banking policy that dropped PayPal as a fulfillment method.

I had an item up for auction that was purchased and eBay subsequently told me that they wouldn’t deliver the fund to my PayPal account as they always had in the past. They demanded my banking information and, when I refused, would not reverse the transaction and fees.

Now they have locked my account and have referred me to a collections agency for the fees.

Is this a common complaint, or did everyone else stuck in that situation just roll over?

I think a class action suit may be in order.
D.

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Send your letter to the editor by emailing ina@auctionbytes.com with “Letters to the Editor” in the subject line (remember to include your name as you would like it to appear).

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

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One thought on “EcommerceBytes Soundoff: Letters to the Editor – August 8, 2021”

  1. I think D, in the third letter, has been living in a cave for the past couple of years at least, or D would have a clue about the transition to Managed Payments. How can you completely miss this major upheaval???

    What would the “class” be in the class action suit? – all eBay customers living in caves?

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