For example, I routinely set up tracking notifications to be sent for shipments I’m watching, and the first field of the form is for the recipient’s name. For some silly reason, it won’t accept a name with apostrophes (e.g. John O’Neill), giving an incorrect error message (“Please enter a name”) and refusing to continue until you get rid of the punctuation mark. I reported that years ago now, with no reply and no fix.

Also, the disclaimer/acknowledgement paragraph that no one reads at the bottom of the tracking page (but which requires a checkbox tick to continue) has typos in its text (e.g. “We do not disclose your information to thrid [sic] parties”) that have gone un-fixed for years. I often wonder why they bother with the survey when no one seems to read the results.